About Us
Everyone at BBB Serving Western Michigan would like to express our heartfelt support and concern for those affected by Covid-19.
We have been busy working to support our community as we all navigate this global pandemic.
From the Great Depression to 9/11, BBB has a history of helping communities navigate challenging times.
Below, you'll find resources, tips and more to help support your business during this tough time as well as information to increase the health and safety of everyone in our community.
BBB National Resources

Building Trust In Trying Times- Tips for business owners during the coronavirus pandemic.
Business Resource List & FAQs
Disaster Assistance Loans
- The U.S. Small Business Administration is offering low-interest federal disaster loans for working capital to small businesses suffering substantial economic injury. These loans may be used to pay fixed debts, payroll, accounts payable and other bills that can’t be paid because of the disaster’s impact. The interest rate is 3.75% for small businesses and 2.75% for non-profits. More information can be found by clicking here. You can apply for a loan with the Small Business Administration by clicking here.
To receive assistance, please call the Small Business Association at 1-800-659-2955 or email disastercustomerservice@sba.gov.
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The Michigan Small Business Relief Program approved authorizes the MEDC provide up to $20 million in support for small businesses. The funding is divided between $10 million in small business grants and $10 million in small business loans to support businesses facing drastic reductions in cash flow and the continued support of their workforce. View the press release with more details here.
Health/Safety
The CDC has released interim guidance in preventing workplace exposures of COVID-19 in non-health care settings. This guidance can be accessed by clicking here.
Cleaning & Disinfection
Collaboration Tools
Below is a list of tools to maintian collaboration and work remotely from home.
Tax Assistance
Small businesses scheduled to make their monthly sales, use and withholding tax payments on March 20 can postpone filing and payment requirements until April 20. The state Treasury Department will waive all penalties and interest for 30 days. Specific information about Treasury providing tax assistance to small businesses due to COVID-19 can be found in SUW Penalty and Interest Waiver Notice.
Toolkits
- The U.S. Chamber of Commerce has assembled a toolkit with shareable graphics based on the CDC's latest guidelines sorround coronavirus. Click here to access it.
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The Michigan Small Business Development Center (SBDC) has developed a Resource Guide: Supporting Your Small Business During COVID-19. Click here to access it.
Professional Development
Click here to see a list of free online business courses from top universities around the world.
Employee Resources
-Workers who have an unanticipated family care responsibility, including those who have childcare responsibilities due to school closures, or those who are forced to care for loved ones who become ill.
-Workers who are sick, quarantined, or immunocompromised and who do not have access to paid family and medical leave or are laid off.
-First responders in the public health community who become ill or are quarantined due to exposure to COVID-19.
EXECUTIVE STAY-AT-HOME ORDER FOR MICHIGAN - FAQ
On 3/23/2020, Michigan issued a stay at home order amid Covid-19.
Essential workers can leave home
For purposes of this order, critical infrastructure workers are those workers described by the Director of the U.S. Cybersecurity and Infrastructure Security Agency in his guidance of March 19, 2020 on the COVID-19 response. You can view that information
here.
Events
-Webinars; remote learning events for your business.
*not all of events listed are officially endorsed by the BBB, they are simply provided as a resource.
Have an event you'd like to share? Let us know.